StrathAyr takes great pride in its products and services.
Every endeavour is taken to supply 100% quality turf products.
Due to the nature of dealing with a “living” product we do stress the need for customers to be aware of the following important guidelines and Terms and Conditions which apply to turf supply.
All turf is delivered to kerbside.
Turf should be laid immediately following delivery.
Turf is a living product and as such cannot be stored for any period of time prior to installation.
Interstate or “held over” turf deliveries
A signed disclaimer shall be required if turf requires interstate freight or freight where the turf will be held over for a period of more than 24hrs after harvest prior to installation.
Installation of Warm Season Grasses out of season
Warm Season grasses require warm soil temperatures for growth and during May to September when soil temperatures reduce there is a risk that the turf may not take root.
Although all care is taken to supply quality turf, no responsibility is taken for the successful installation of warm season grasses during the winter period.
Correct turf care and maintenance is crucial to produce and maintain a healthy lawn.
The guarantee of acceptable quality will not apply if the customer uses the goods abnormally, causes the quality of the goods to become unacceptable or fails to take reasonable steps to avoid the quality becoming unacceptable.